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Customer satisfaction is of the utmost importance to us. If you are dissatisfied with your order for any reason, you  may return your items for a prompt refund or exchange within 30 days of the original purchase. Refunds for items returned within thirty days of the purchase date will be credited in the same form as the original payment type. A Return Authorization Number is required before returning any item to us. Please call 419 236 4933 during normal business hours to obtain a retun authorization or use the form below. Returns made without a Return Authorization Number will not be accepted. The original shipping and handling charges are not refundable and customer is responsible for return shipping charges. Please mail your package using a prepaid, insured, traceable method, identified with the Retun Authorization Number, to this address:

Bracelets and More
P.O. Box 1028
Morrisville, NC 27560

Business hours are M-F 8:00 AM - 5:00 PM EST

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